Privacy Policy

Last updated: August 19, 2025

 

This Privacy Policy describes how Against Pests (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from againstpests.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security details.

  • Customer support information that you choose to include in communications with us.

Some features of the Services may require you to directly provide certain information. You may elect not to provide this information, but doing so may prevent you from using certain features.

Information We Collect Automatically

We may also automatically collect information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include device details, browser information, IP address, network information, and activity on the Site.

Information from Third Parties

We may obtain information about you from vendors and service providers who collect information on our behalf, such as:

  • E-commerce platforms (e.g., Shopify).

  • Payment processors (e.g., bank card processors, PayPal, Square).

  • Analytics and advertising providers (e.g., Google, Meta).

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, create and manage your account, and provide related customer service.

  • Marketing and Advertising: To send promotional communications and display targeted ads (where legally permitted).

  • Security and Fraud Prevention: To detect and prevent fraud, unauthorized use, or illegal activity.

  • Customer Support and Service Improvement: To respond to inquiries, improve the Site, and enhance your experience.

Cookies

Like many websites, we use Cookies to run analytics, remember preferences, improve functionality, and personalize ads. You can disable cookies in your browser, though this may impact your experience.

How We Disclose Personal Information

We may share your personal information in the following cases:

  • With vendors and service providers (IT management, payment processing, fulfillment, shipping, analytics, etc.).

  • With marketing and advertising partners.

  • With affiliates or corporate entities within our group.

  • In the event of a business transfer (merger, acquisition, etc.).

  • To comply with legal obligations or enforce terms.

We do not sell sensitive personal information without your consent.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of 13. If we learn that we have collected such information, we will delete it promptly.

Security and Retention of Your Information

We take appropriate measures to protect your personal data, but no system is 100% secure. We retain information only as long as necessary to provide Services, comply with law, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.

  • Opt out of marketing communications.

  • Restrict or object to certain processing.

  • Request data portability.

  • Withdraw consent (where applicable).

To exercise these rights, please contact us at contact@againstpests.com

Complaints

If you have concerns about our handling of your data, you may contact us at contact@againstpests.com. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your data may be transferred and processed outside your country of residence, including by third-party providers in other jurisdictions. We take steps to ensure data is adequately protected.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us: contact@againstpests.com